- Company Name: ICICI Bank
- Position: Relationship Manager
- Location: Tamil Nadu, Kerala, Karnataka
- Qualification: Any Degree
- Experience: Freshers/Experienced
- Salary: ₹ 8 LPA (Expected)
Role Description
A Relationship Manager at ICICI Bank is responsible for offering 360-degree banking solutions to customers. They play a pivotal role in building and nurturing relationships, ensuring service excellence, and achieving customer delight.
Key Responsibilities
- Customer Service:
- Partner with customers through their lifecycle and offer tailored products and services.
- Ensure fair and transparent dealings with customers.
- Business Development:
- Acquire new customer relationships and grow the wallet share of existing customers.
- Provide banking solutions that cater to customer needs.
- Champion 360-Degree Banking:
- Collaborate with internal teams for product offerings.
- Deliver comprehensive banking solutions.
- Enhance Portfolio Quality:
- Improve customer portfolio while adhering to the “Fair to Bank, Fair to Customer” philosophy.
- Customized Solutions:
- Ensure branch upkeep and maintain necessary infrastructure as per guidelines.
Key Qualifications & Skills
- Educational Qualification:
- MBA or graduates with relevant experience in relationship management.
- Communication:
- Strong oral and written communication skills.
- Collaboration:
- Willingness to work with various teams for on-ground support.
- Market Sensing:
- Monitor industry trends, customer drivers, and potential partnerships.
- Improvisation:
- Develop and implement customer relationship strategies and sales processes.
Few Success Factors
- Build lasting relationships.
- Deeply understand customer needs.
- Collaborate effectively with cross-functional teams.
- Possess strong communication skills.
- Have sound knowledge of core offerings.
Why Join ICICI Bank?
- Be part of a leading retail banking group with over 6,500 branches nationwide.
- Access to a unique bouquet of digital solutions catering to diverse banking needs.
- Opportunity to grow within an organization focused on customer-centricity and innovation.
Important Links
- Apply Link: Click here
- Join Our WhatsApp Channel: https://bit.ly/Freejobalertsonline
- Join Our Telegram Channel: https://t.me/Dailyfreejobalerts
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